Effective Date: January 1st, 2025
At Pets and the City NYC, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Address
- Pet information (name, breed, age, medical needs, etc.)
- Payment information (if applicable)
Non-Personal Information:
- Browser type and version
- IP address
- Pages visited and time spent on the site
- Device type and operating system
How We Use Your Information
We use your information to:
- Provide and manage pet care services
- Communicate with you (appointment updates, newsletters, etc.)
- Respond to inquiries and offer customer support
- Process payments and send receipts
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:
- Service providers who assist in running our business (e.g., payment processors)
- Authorities when required by law or to protect our rights and safety
Cookies and Tracking Technologies
Our site may use cookies or similar technologies to enhance your browsing experience. Cookies help us understand user behavior and improve site performance.
You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Object to or restrict certain uses of your information
- Withdraw consent at any time
To exercise any of these rights, please contact us at:
📧 petsandthecitynyc@gmail.com
📞 (917) 348-0945
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.
Contact Us
If you have any questions about this Privacy Policy, contact us at:
Pets and the City NYC
📧 petsandthecitynyc@gmail.com
🌐 www.petsandthecitynyc.com
📍 Based in New York City