We’re based in Upper Manhattan, and we serve pet parents across Upper West Side, Harlem, Washington Heights, and Inwood. If your neighborhood is not listed but you are close, we likely service you too! Contact us with any questions.

We provide dog walking, drop-in visits, overnight sitting, limited boarding (at a sitter’s home), live-in care (limited availability), pet transportation.

See our Services page for more information.

Yes! We are fully insured through Pet Sitters Associates. Our policy includes coverage for pet daycare, boarding, property damage, veterinary expenses, and more.

All dogs must be current on:

• Rabies
• Bordetella (administered within the past 6 months)
• DAPP (Distemper, Adenovirus, Parvovirus, Parainfluenza)
• Leptospirosis

Proof of vaccination is required before services can begin.

No, all dogs over 7 months must be spayed or neutered to participate in any service.

Dogs must be free of fleas and ticks at the time of service. Pets showing signs of infestation may be denied care or isolated for safety.

Yes! We offer cage-free boarding in a home environment. Unless otherwise requested or necessary, dogs are allowed to safely roam and relax in the sitter’s home as if it were their own.

Yes! We always have meet-and-greets before first-time services, especially for boarding, live-in care, or pets with special needs.

Drop-offs and pickups outside regular hours are at the sitter’s discretion. Please let us know your preferred times in advance, and we’ll do our best to accommodate your schedule whenever possible.

Yes! We offer safe transportation for pets to vet appointments, grooming, or between homes (based on availability).

We typically transport via Uber Pet, where the client covers the cost of the ride, or via Subway for a standard flat fee of $20.

• Dog walking/drop-ins: At least 24–48 hours in advance

• Boarding/live-in care: At least 72 hours in advance

• Holidays: As early as possible — space fills up fast

• Walks/drop-ins: Cancel at least 24 hours in advance to avoid a fee

• Boarding/live-in care: Cancel at least 72 hours in advance

• Holiday/peak bookings: May require a non-refundable deposit

• No-shows may result in full or multi-day charges

We’ll contact you immediately. If we can’t reach you and your pet needs emergency care, we’ll act in your pet’s best interest and you’ll be responsible for any related vet expenses.

We’re happy to accommodate most medical needs. Just let us know in advance and provide clearly labeled medications with dosage instructions.

Yes! We love keeping pet parents in the loop with text and photo updates.

Absolutely. Just let us know if you’d prefer your pet not be featured on our social media or marketing materials.